Last Updated: February 2026
Overview
CompuDoc NC ("we," "our," or "us") provides self-hosted remote assistance software. Your privacy and data security are our top priorities.
Self-Hosted Solution
Our remote assistance software is self-hosted on our own infrastructure. This means:
- Your data does not pass through third-party commercial servers
- Remote support sessions are conducted directly through our secure infrastructure
- We maintain complete control over data security and privacy
Data Collection
When you use our remote assistance software:
- Remote sessions are conducted solely for IT support purposes
- Session data is used only to provide technical assistance
- We do not sell or share your data with third parties
- Connection logs may be maintained for security and troubleshooting purposes
Data Security
We implement industry-standard security measures to protect your information during remote support sessions. Our self-hosted infrastructure provides enhanced security compared to third-party cloud solutions.
Contact Information
If you have questions about this Privacy Policy or our data practices:
CompuDoc NC
170 Linville St
Newland, NC 28657
Phone: 828.260.3306
Contact Us Online
Website: compudocnc.com
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.